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FAQs

Frequently Asked Questions

Q1: How to place the order?

  1. Choose the product you want to buy.
  2. Choose the style and quantity you need.
  3. Click "ADD TO CART" or "BUY IT NOW", follow the steps to fill in your receipt information and complete the order payment.

After you pay for it , we will ship the goods in 48 hours.

Q2: How to care the silicone product?

  • Clean them in lukewarm water with mild soap, air-dry or with towel gently
  • Keep away from hot temperature, sunshine, sharp pointy things, washing machine, chemical material
  • To avoid discoloration of other clothes, do not clean the products with other clothes
  • This product is easy dyeing. Therefore, do not wear faded clothes or jewelry. Artificial dyeing is not refundable.


Q3: How to judge the size is suitable for me?

  • You can judge the size according to our detail information and pictures.
  • While if you cannot decide by yourself, you can offer us the information of your body circumference and we’ll give you professional advice.

Email:service@crossdressstore.com

Q4: About color?

  • Our silicone products the longer you use, the better close to your real skin color.
  • Products usually have three colors: ivory white, asian yellow and tan. Black people please note color 5 or 6. If you have any questions, please contact us.
  • Because the production batch, the silicone products your received perhaps have a little color differentia with pictures.
  • If you can’t confirm your color or you need to custom color, please contact us.


Q5: About Return and after-sale service?
For refund and returns, please refer to our Refund & Returns Policy.  If you want to repair you silicone breast after a long time, you just need pay for the post fee and we’ll repair it for you for free.

Q6: Delivery Precautions
Because it is international transportation, your parcel may generate tariffs in the destination country. Please understand that our product prices do not include tariffs and customers are responsible for Clearance and customs duty.

Q7:How to use the product?
We'll send an instruction manual with the product on how to wear or use these products. If you still don't understand how to wear or use it, please consult customer service.

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